Reliability & Service Excellence

Reliability & Service Excellence

Customer service & satisfaction are fundamental to our business acumen.

We remain committed to provide clients with service excellence and a sound pricing structure at all times.

Heymans Kole who has a long & proven track record of reliability & service excellence in the transport industry.

This enables our clients to claim the maximum percentage recognition on their procurement spend with our company.

We realize that employees are a company’s greatest asset – they’re your competitive advantage and we want to attract & retain the best.

Short List of
What We Have Offer

  • Coal – supply & transportation
  • Petroleum products
  • A fleet of 200+ heavy vehicles
  • Operational infrastructure – vehicle tracking & fixed control rooms
  • Cross-border transport
  • Flatdeck superlinks
  • Short hauls
  • Safe loading & load securement

Heymans Kole Vision

Heymans Kole Vision

To be regarded as a market leader in an ever-changing transport & supply environment by providing reliable services of the best value to our clients. This we aim to do by upholding both safety standards & high levels of customer care, empowering our staff & delivering on time, every time!

Customer Service

Customer service & satisfaction are fundamental to our business acumen. We remain committed to provide clients with service excellence & a sound pricing structure at all times.

We believe that the collective skills & experience of our team ensure for innovative transport solutions satisfying each client’s unique needs & requirements.

The ability of our management & our employees to introduce new & innovative ideas, allows us to continuously improve the quality of our services & to reduce cost by maximizing vehicle utilization.

Communication & Supplier Development

Open & transparent communication is essential to our business operations. In order for us to meet the needs, hopes & expectations of our clients & staff, we encourage communication, suggestions & feedback.

With South Africa becoming more involved in the global market it is vital to establish a national economy that performs to its highest potential thereby ensuring national growth, service delivery & sustainability.
At Heymans Kole Group we recognise that racial & gender inequities still persist when it comes to the distribution of skills, income & employment & this remains a major obstacle when it comes to utilising the full potential of our economy.

Public and Client Feedback

We would appreciate any feedback from our clients and general public.

Environmental & Carbon Footprint

With global warming & climate change becoming more & more evident due to carbon emissions, every individual worldwide or collective movement’s endeavours to reduce & eliminate carbon emissions can produce great lasting results.

Serving the Wider & Local Community

Heymans Kole participated in & contributed towards the Trucking for Rhino’s initiative, raising much needed funds for the conservation & saving of our endangered rhinos.

Trucks were made available to transport animal feed to drought stricken communities in the North West Province at no expense.

This drive was driven by Jacaranda FM.

Management at Heymans Kole knows the importance of developing the youth of the country so that they are equipped to make the most of the opportunities that come their way.

Our company hosts an annual golf day of which the proceeds are donated to a local school.

Accreditations

South Africans have experienced a significant increase in the transportation of goods on our road network. All stakeholders in the road logistics value chain are aware of the problems concerning road logistics that affect their industries.

ISO

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.

Innovation

Innovation

We continuously liaise with our trailer manufacturers for new technology on lighter body weights & communicate our needs as transporter in an ever changing & competitive market.